The FAC Helpdesk is able to assist with inquiries via our Helpdesk platform or email.  We do not offer phone support. The FAC Helpdesk is open Monday through Friday from 8 AM to 5 PM EST.

Contacts:

Email:

support@fac-gov.zendesk.com 

Support Platform:

https://support.fac.gov/hc/en-us

Hours of Operation: 

Monday through Friday

8 AM to 5 PM (EST)

The Helpdesk is closed on all federal holidays.