The FAC Helpdesk does not offer phone support at this time.
For assistance, please use the "FAC Help Desk" button at the bottom of any page on app.fac.gov and then choose "submit a request" at the top right-hand corner.
When contacting us, please include:
Your report ID
A description of the issue you’re experiencing
Screenshots of errors and/or the user access panel
All of your workbooks, if you need help troubleshooting workbook errors